I have access to a group of employees who are by every definition of the phrase "Happy at work".
What makes them so happy doing what they do, where they are doing it?

Is it the atmosphere?

Is it the money?

Is it the training?

Well, apparently it is those three things + much more!

They feel like a part of the company that employs them. They get on well with their fellow workers and the managers are all well trained in "people skills" which helps to avoid confrontation and reduces stress in the workplace and also any need for disciplinary measures when people get a little hot under the collar during busy periods.

Apparently, these employees and managers, are able to discuss real time problems in the workplace, rather than feeling they have nobody to talk to, or that they might be ignored, or labeled as trouble makers if they bring up sensitive issues.

"Happiness is not a matter of intensity but of balance, order, rhythm and harmony." - Thomas Merton

One of the biggest problems in some companies is this inherited attitude of malaise. When I say "inherited" what I mean is, a general attitude picked up from fellow workers, or supervisors, where an employee learns that it is a waste of time taking your concerns to your manager, or supervisor, or even the HR officers, because it will be dismissed or just put to oneside then forgotten about, or even worse, that you might risk being labeled as a trouble maker. So in this situation, when things are going wrong, instead of the problem being discussed and dealt with immediately, it is swept under the carpet, where it decays and spreads disease in the form of distrust and mistrust amongst employees throughout the company.

All too often some of these fears are false and may have been started by a disgruntled employee, or  perhaps a supervisor who was having a bad day or week and failed to deal with an issue in a timely manner, which in turn upset some employee who felt ignored, then spread his, or her, feelings amongst the multitude.

Happy at work, happy in life

These things happen!

We are all human and will from time to time have problems to deal with which inevitably will affect our mood at home, or at work. No amount of "people training" can avoid this type of situation completely. However, open and honest discussion about any issues that are directly affecting employees, even on a personal level, can help to avoid these situations becoming bigger issues.

Happy @ work, happy in life!

So, getting back to my "happy employees", they seem to have found a happy balance which works for them. Apparently, if they have a work related problem, or even a personal related problem which is affecting their work, not only can they feel relaxed about discussing these problems, but they will be taken seriously and not treated "suspiciously".
A relaxed atmosphere seems to be the deciding factor in this matter. These happy workers have found a way to blow off steam in a friendly discussion, rather than keeping things "bottled up" until such time that the pressure blows the lid off and all hell breaks loose as weeks, months, or years of pent up tension rise to the surface like mount Vesuvius... and we all know what happened to Pompeii and Herculaneum!
Talk can release tension... if it can be encouraged at the right time in a relaxed atmosphere and taken seriously!

Happiness comes through sharing...

 "Remember that the happiest people are not those getting more, but those giving more." - H. Jackson Brown, Jr.

Happy @ work, happy in life!

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